Sologenic Support

Sologenic DEX is a decentralized wallet for SOLO, XRP, XRPL issued currencies, and the upcoming Sologenic tokenized assets. Some of the more prominent featu...

Setting up your SOLO wallet. If this is your first time using the Sologenic ecosystem, you are gonna have to create an account, using the SOLO DEX app (...

Once you have created your SOLO Wallet, in order to activate it, you need to fund it with the current XRP minimum reserve which at the moment is 10XRP. ...

When you make a transaction in the DEX, an authorization from your Wallet is needed, you will receive a push notification to sign the transaction on the SOL...

The SOLO DEX is a decentralized ecosystem, which means, no third-party data is stored. If you happen to lose your password, you will have to remove the wall...

A TrustLine is a feature from the XRP Ledger that allows other currencies (different from XRP) to be issued and exchanged between accounts. It also allows a...

Sologenic Ecosystem uses the XRP Ledger Blockchain to conduct tokenizations and allows the tokenized assets to be traded/exchanged on the XRP Ledger Built-i...

For a better user experience, the SOLO DEX app will request some permissions from your phone. Keep in mind, Sologenic, under any circumstances, collects per...

To find the transaction ID of any transaction, simply go to the transaction history located on the right side of the requests section if you are using the S...

The most common issue when facing this situation is that your Trustline has a set limit of zero or has not been activated. To check and modify the limit...